Visit Us
87 Eloff Street, Johannesburg, Gauteng, South Africa
Visit our Johannesburg headquarters in the heart of Eloff Street to discuss your cybersecurity, AI, and digital transformation needs with our team. We're here to help—whether you need immediate technical support, want to explore a partnership, or just have questions about how we can strengthen your systems.
Support Options Tailored to Your Need
Whether you're facing a critical security incident, troubleshooting a system issue, or exploring new services, we've structured our support pathways to get you the right expertise fast.
Emergency Response
Critical security incidents don't wait. Our 24/7 emergency team deploys same-day incident response for active threats, breaches, and security emergencies.
For active incidents: Call immediately. Our team is standing by.
Technical Support
Troubleshooting system issues, configuration questions, or technical guidance on deployed solutions. Our engineers provide hands-on support and clear recommendations.
Include details about the issue and any error messages to speed up diagnosis.
Sales & Consulting
Exploring new services, scheduling a free security assessment, or discussing a digital transformation roadmap. Our consultants help you define the right engagement for your goals.
No obligation. We'll discuss your challenges and recommend the right path forward.
What to Expect
Initial Consultation
We'll listen to your situation, ask clarifying questions, and recommend the best support pathway or service offering. No pressure—just practical advice.
Transparent Pricing
We discuss scope, timeline, and investment upfront. No hidden fees. If you need a formal quote, we'll provide one within 24 hours.
Dedicated Point of Contact
For ongoing engagements, you'll have a named technical lead who understands your environment and business goals.
SLA Guarantees
Enterprise clients receive uptime SLAs, response time guarantees, and escalation procedures in writing.
Ready to Get Started?
Choose your support pathway above and call us. Or schedule a free consultation to explore how we can help.
Frequently Asked Questions
Find answers to common questions about our cybersecurity, AI, software engineering, and digital transformation services.
Services & Offerings
What services does Rynotech offer?
We provide integrated cybersecurity, artificial intelligence, software engineering, cloud services, and digital transformation consulting. From SOC operations and penetration testing to AI automation and custom application development, we help organizations modernize securely under one roof—eliminating the complexity of managing multiple vendors.
What is Sentinel Core AI OS?
Sentinel Core is our flagship autonomous cybersecurity and digital operations platform. It combines AI command centers, real-time threat intelligence, predictive analytics, and automated incident response to deliver enterprise-grade security orchestration. It's designed for organizations that need next-generation autonomous defense comparable to global leaders like Palantir and CrowdStrike.
Do you offer same-day incident response?
Yes. We maintain 24/7 emergency response capability with same-day deployment for critical security incidents. Our team in Johannesburg can be mobilized immediately for breach containment, forensics, and recovery operations—critical when every minute counts.
Pricing & Engagement
How is pricing structured?
We offer three flexible models: monthly retainers (R1,500–R3,500/month for SOC monitoring and managed services), project-based pricing (R15,000–R100,000+ for defined engagements), and enterprise agreements with custom SLAs and dedicated resources. We provide transparent, no-hidden-cost pricing aligned to your business outcomes.
What is the typical engagement model?
We start with a free security assessment to understand your environment, compliance needs, and business challenges. From there, we recommend the right engagement—whether that's ongoing managed services, a time-bound transformation project, or a hybrid model. Every engagement is outcome-focused, with measurable efficiency and cost-saving targets.
Do you offer a free assessment?
Absolutely. We provide a complimentary security and digital transformation assessment that includes a risk evaluation, compliance review (POPIA, ISO 27001), and a customized roadmap. There's no obligation—just honest findings and clear next steps.
Compliance & Security
Is Rynotech POPIA-compliant?
Yes. We design all services with POPIA (Protection of Personal Information Act) compliance as a core requirement. Our security operations, data handling, and incident response processes are built to meet South African data protection standards, giving you confidence in regulatory alignment.
What security certifications and standards do you follow?
We are ISO 27001 certified and maintain rigorous security practices aligned to industry standards. Our team follows Zero Trust principles, continuous monitoring, and compliance automation to ensure your organization meets regulatory and industry-specific requirements.
How do you handle sensitive data and compliance audits?
Data security and audit readiness are embedded in every engagement. We maintain comprehensive audit trails, encryption standards, and documented compliance evidence. Our team supports regulatory audits and provides detailed compliance reporting—so you stay audit-ready year-round.
Support & Response
What is your response time for security incidents?
For critical security incidents, we commit to same-day response and deployment. Standard issues receive response within 4 business hours. We maintain 24/7 monitoring and emergency contact capability, so you're never without support when it matters most.
Do you offer 24/7 support and monitoring?
Yes. Our SOC (Security Operations Center) provides 24/7 monitoring, alerting, and incident response. Emergency support is always available via phone. Standard support hours are Monday–Friday, 8am–6pm SAST, with extended coverage available for enterprise agreements.
Getting Started
How do I request a free assessment?
Call us at +27 (68) 554-6199 or visit our contact page to schedule a consultation. We'll discuss your current environment, compliance needs, and business goals—then deliver a customized roadmap within 5–7 business days.
What's the next step after the assessment?
We present findings and a prioritized roadmap tailored to your risks and business outcomes. From there, you choose: start with a quick-win project, move into a longer-term engagement, or explore a specific service like Sentinel Core AI OS. No pressure—we'll support whatever pace works for your organization.
Where are you located, and do you serve Johannesburg and Gauteng?
We're headquartered at 87 Eloff Street, Johannesburg, and serve organizations across Gauteng and beyond. Our local presence means faster response times, on-site support when needed, and deep familiarity with the Johannesburg technology market and regulatory environment.
Still have questions?
Get in touch with our team for a personalized consultation.